Deliveroo provides Red Cross first aid training to assist people in need

●  Deliveroo is running first aid courses for over 150 of its Hong Kong riders and walkers, to give them the skills and confidence to assist members of the public in emergencies

●  The two-hour courses will be administered by the Hong Kong Red Cross

●  Training comes as research finds that many people lack first aid knowledge and skills, affecting their willingness to help out in an emergency

(Hong Kong, 17 April 2019) – Deliveroo riders are well loved in Hong Kong for delivering greatfood direct to people’s doors, and now many riders and walkers will also have the skills to deliver first aid to members of the public in an emergency – thanks to first aid training rolled out by the leading food delivery platform in April.

Deliveroo will provide over 150 riders in Hong Kong with access to 15 first aid training classes. Administered by the Hong Kong Red Cross. The courses will equip Deliveroo riders and walkers with life-saving skills that can benefit the Hong Kong community in which they live and work. Participants in the training sessions will gain skills and confidence in dealing with emergencies, including scenarios such as finding someone unresponsive, badly injured or unable to breathe. CPR instruction and an introduction to AED will also be provided.

Brian Lo, General Manager of Deliveroo Hong Kong, said, “I’m proud of our riders in Hong Kongfor consistently going above and beyond in bringing the best food from local restaurants direct to hungry diners. Our riders are a force for good, and we hope that through this initiative, Deliveroo can help tackle the problem of people not receiving life-saving first aid in advance of emergencyservices getting to the scene. We’re delighted to equip riders with first aid skills and knowledgethat will serve them in life, in their careers, and for the good of Hong Kong.”

The training programme in Hong Kong is part of a global initiative from Deliveroo, which will see a total of 3,000 riders receive first aid courses. The first aid initiative was created after research from the UK showed that just 5% of adults in Britain have the skills and confidence to provide first aid in emergency situations.

In Hong Kong, various groups including The University of Hong Kong and the Hong Kong Medical Journal have found evidence that the public lacks first aid knowledge and skills, which affects their willingness to offer assistance in an emergency situation. However, the research also shows that when training courses are provided, there is significant improvement in people’s willingnessto provide first aid.

Barbara Tai, Manager (First Aid Training), Hong Kong Red Cross, said, “First aid is an extremelyvaluable skill, enabling you to provide assistance in a crisis or time of need. While many people may feel unqualified to provide help in an emergency situation, having a knowledge of first aid means you can make simple yet impactful interventions. We applaud Deliveroo’s decision toprovide first aid training for courses for staff, and we encourage everyone in Hong Kong toenhance their own first aid education.”

Chun-ming, a 25 year old rider with Deliveroo in Hong Kong, said, “Being a Deliveroo rider puts me in all corners of Hong Kong, at all times of the day. You never know what’s going to happen, so I think it’s quite useful to have an understanding of how to help out if I do come across amedical emergency involving members of the public. Hong Kong is my home, and as a memberof the Hong Kong community, I’m proud to be able to enroll in this first aid course and potentially make a difference for others.”

The first aid training programme for riders comes off the back of other recent Deliveroo initiativesin support of the Hong Kong community. In February, Deliveroo collaborated with St. James’Settlement and restaurant partner LAO ER by Crystal Jade to host a festive Chinese New Year tea gathering event for elderly people in Hong Kong who live alone. Deliveroo also offered 100 free meals to domestic helpers last December, as a holiday treat to recognise their valuable role for families in Hong Kong.